AI-Powered OaaS

Our AI runs the system.And our staff executes.

We run mission-critical frontline operations through AI-powered management and exceptional field teams. One command center. One operating standard. One invoice.

U.S. operations · Recruiting, scheduling, dispatch, QA and payroll included
3
Operations we run in-house
8+
Industries and counting
24/7
Command center coverage
1
SLA, invoice & point of contact
The Model

You decide the standard. We operate to it.

Traditional staffing sells you hours. We sell an operated outcome: the intelligence that plans the work, the workforce that executes it, and the accountability loop that proves it — as one service.

Layer 01

The intelligence

Servicia's AI forecasts demand, builds the roster, dispatches in real time and audits every task. Exceptions surface before they become incidents — not in next month's report.

Layer 02

The workforce

Recruited by our own ReclutAI operation, trained on your playbooks, badged to your site — and on the floor, because the system confirms every shift before it starts.

Layer 03

The accountability

You see what we see: live SLAs, QA scores, response times, cost per zone. We manage the operation by exception. You manage us by the numbers.

Industries — An Open List

If it runs on people, we can run it.

Stadiums, airports and hotels are where the pressure peaks — but the model isn't tied to an industry. Wherever shifts, standards and service meet, it fits.

Stadiums & Arenas

Event-day operations

40,000 people, four hours, zero margin for a no-show.

Event staffingGuest servicesCleaning turnarounds
Airports & Terminals

Around-the-clock terminals

The terminal never closes. Neither does the roster.

Terminal servicesQueue managementJanitorial ops
Hotels & Resorts

Rooms & guest services

Every unmade room at 3 PM is revenue on hold.

HousekeepingBanquet crewsPublic areas
Retail & Centers

Peak-season floors

Peak season shouldn't depend on luck.

Floor & stockCommon areasSurge staffing
Hospitals & Clinics

Clinical-grade support

Support services with clinical-grade accountability.

Environmental servicesPatient-flow supportLinen & logistics
Logistics & Warehouses

Shift-critical labor

An absent picker is a late truck.

Shift orchestrationPick/pack opsPeak scaling
Corporate Campuses

Workplace as a service

The workplace, run to a standard — not to a schedule.

Day portersReception & mailWorkplace services
Convention Centers

Build, run, strike

Build, run, strike — on the clock.

Build & strike crewsEvent servicesOvernight turns
And Yours

Your industry

If your operation depends on people showing up and performing to standard, it fits the model — whatever the sign on the door says.

Tell us about your floor →
How It Works

From diagnostic to operated floor in 90 days or less.

01

Operational diagnostic

Two weeks embedded on your floor. We map every shift, task, handoff and failure point — and price what it should cost to run right.

Weeks 1–2
02

Operating design

Staffing model, SLAs, playbooks and command-center configuration. Yours to keep, whether or not you hire us to run it.

Weeks 3–4
03

Pilot

One zone, one shift pattern, 30 days — measured side by side against your current numbers.

Days 30–60
04

Full operation

We take the floor: recruiting, scheduling, dispatch, QA and payroll. One SLA, one invoice, one accountable operator.

Day 90
05

Continuous optimization

Weekly exception reviews. The system learns from every shift — and you see it in the numbers, not in a promise.

Ongoing
The Platform

Built on Servicia.

Servicia Ops runs on the same operating system behind Servicia's AI-powered companies. Every function below is orchestrated by AI and supervised by our operators — we just point it at the physical world.

RecruitingVIA RECLUTAIAI-Run
Scheduling & RosteringAI-Run
Real-Time DispatchAI-Run
QA & Site AuditsAI-Run
Payroll & ComplianceAI-Run
Client Command CenterLive
Portfolio — Live Operations

We run pilot companies on it first.

Before we operate your floor, the model has to survive ours. These operations run every day on the same platform, the same command center and the same SLAs we'll sign with you.

In Operation

ReclutAI

Volume recruiting operations

Sources, screens and schedules frontline talent at scale — feeding our own operations first, so every crew we deploy was hired by a system we trust.

312
Placements / qtr
92%
90-day retention
In Operation

Events

Event staffing operations

Surge crews recruited, confirmed and dispatched for live events — where the deadline is the doors opening and there is no second take.

63
Events operated
97.8%
Shift fill rate
In Operation

Guest & Ticketing

Guest resolution operations

Ticketing desks and guest-support operations run as a service — every request logged, routed, resolved and scored by the command center.

11.4k
Tickets resolved
3m 40s
Median resolution
METRICS FROM INTERNAL OPERATIONS · UPDATED QUARTERLY
Next Step

Put your floor under command.

Book an Operational Diagnostic. In two weeks or less, we assess your frontline operation and deliver a complete operating blueprint: staffing model, workflows, SLAs, KPIs, technology recommendations, and true operating cost.